website:              contact:   

What type of information do we collect?

We currently collect and process the following information:

Personal identifiers, contacts and characteristics including


Email address

Phone number

How do we get the information and why do we have it?

The personal information we process is provided directly by you for one of the following reasons:

You have contacted us via the contact form on our website to enquire about our services

You have emailed us directly at

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

 (e) We have a legitimate interest.

What we do with the information we have

We use the information that you have supplied in order to:

Respond to any questions you have about our business and services we offer

Process an order

Facilitate the running of the business

360 Ripple does not sell or provide any personal identifiers collected via our website or from direct contact to any other parties.

How we store your information

Your information is securely stored in our IT system.

We keep personal identifiers for 12 months, we then delete your information from our IT system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask for copies of your personal information.

Your right to rectification – You have the right to ask to rectify information you think is inaccurate. You also have the right to ask to complete information you think is incomplete.

Your right to erasure – You have the right to ask to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you supplied to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113